FAQ
Frequently Asked Questions
Quick answers about who we are, how to get help, and how to support the Keepers. Can’t find what you need? Contact us and we will point you in the right direction.
About KOI
What is Keepers of the Innocent?
KOI is a family of bikers dedicated to standing beside children and families impacted by trauma, hardship, and unimaginable life experiences. We are not a program or a campaign. We show up, and we stay. Learn more about the Keepers.
Why do you call the kids Gladiators?
Our kids call themselves Gladiators because they are strong, resilient, and still standing. The Keepers are there through the good, the hard, the bad, and the ugly, walking through the storm together.
Is KOI a registered nonprofit?
Yes. Keepers of the Innocent is a registered 501(c)(3) nonprofit organization, EIN 92-0994454, Florida Registration No. CH80591. Links to our Charity Navigator profile, IRS verification, and the Florida Check-A-Charity lookup are in the footer of every page.
Is KOI run by volunteers?
Yes. KOI is a volunteer-based organization. We do our best to respond as quickly as possible, but response times may vary depending on events, outreach, and active support situations.
Getting Help
How do I reach someone if I or a child I care about needs support?
Call or text a Kaos Koordinator at (941) 231-1307 or (727) 436-8387, email kaos@koi-fl.org, or use the contact form. Reach out in whichever way feels easiest. Visit the Get Help page.
What does KOI help with?
KOI offers emergency assistance and Fresh Start Bags, court presence, and therapy assistance, and also shows up for celebrations and community events. See how the Keepers show up.
What if KOI cannot directly help with my situation?
Every situation is different. If KOI cannot directly assist, we will always do our best to help connect you with trusted resources and support.
What should I do if a child or family is in immediate danger?
Contact 911 or your local emergency services immediately. KOI is a volunteer-based organization, and response times may vary depending on events, outreach, and active support situations.
Events & Community
Where can I find upcoming events?
The Events page shows a calendar for the current month and the next upcoming event. You can also follow KOI on Facebook, Instagram, and TikTok, or join the KOI Family to be notified about new events.
How do I ask KOI to join or attend an event?
Email events@koi-fl.org with details about your event or question. That inbox is for events and community outreach.
Ways to Help
How can I donate?
You can give through the Donate page. KOI is a registered 501(c)(3), and our registration details are listed in the footer.
Can I donate items instead of money?
KOI keeps an Amazon Wishlist, linked in the footer. Some events also collect items, such as new, unwrapped toys for our toy drive. Check the Events page for what is currently being collected.
Where is the KOI Store?
The KOI Store is hosted on Printify and opens in a new tab.
How can I get involved?
Reach out through the Contact page. The Keepers will connect you with the right people. For general questions, email info@koi-fl.org.